S3Drive - Media backup - app crashing

Hi, i've been trialing the app with automatic downloads on ios and android - using it to back up photos. Now backup files are getting very big 5000 or so photos/vids and scrolling through them crashes the app (or the phone!).. also would be nice if the auto download had latest downloads shown first? can't seem to do this with 'ascending/sorting' features?

Hey thanks for your report. Just so we are on the same page. What you mean by saying "auto download"? Do you mean the download feature which leaves entries in the Transfers tab or perhaps you mean Sync feature?

so its called 'media backup', you select the data your phone to backup automatically when you log on - it creates a file it downloads to on S3 - then backs up to that..

12:26 PM

sorry i had error reporting turned off - which probably doesn't help.. so now turned on now..

Tom changed the channel name: Media backup - app crashing - 5000 photos 3/26/2024 11:40 AM

Tom changed the channel name: Media backup - app crashing - 5000 photos/videos 3/26/2024 11:40 AM

thanks Tom, i'll chose my headings to correspond next time!

sorry i should add, it happens when you have been scrolling through the photo's, i'm gussing its a memory thing.. (edited)

Thanks for the update. We're in the middle of Android release which may improve the situation with more improvements coming in next releases. I will let you know once it's available. (Somewhere between couple hours to a day, depending how long it takes for Google to review it). (edited)